Privacy Policy

1. Introduction

Atlas Plumbing And Heating ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy.

2. Information We Collect

We may collect information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Website, or otherwise when you contact us. This includes:

• Personal Data: Personally identifiable information that you voluntarily give us including your name, email address, telephone number, and address when you contact us for services or request an estimate.
• Service Data: Information related to your heating system, property details, and service history necessary to provide you with our heating services.
• Usage Data: Information about how you use our Website, including your IP address, browser type, operating system, access times, and pages viewed.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Website to:

• Schedule and perform heating services you have requested
• Provide estimates for heating system installation, repair, or maintenance
• Respond to your inquiries and provide customer support
• Send you a confirmation email or text message regarding your service appointment
• Improve our website and service offerings
• Comply with legal obligations and protect our rights

4. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following circumstances:

• Service Providers: We may share your information with third-party vendors who perform services for us or on our behalf, such as scheduling software providers.
• Legal Requirements: We may disclose your information when required by law, such as in response to subpoenas, court orders, or other legal processes.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

Our Cookie Policy, available on our website, provides more detailed information about the cookies we use and how you can manage your preferences.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: